Last Updated: December 2024
Important: Wealth365 is a UK-based service intended exclusively for residents of the United Kingdom. We do not offer our services to individuals outside the UK, and this Privacy Policy is governed by UK law.
Wealth365 is a trading style of Construct365 Limited, a company registered in England & Wales (company number 09805408). Construct365 Limited ("we", "us", "our") is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our retirement planning service.
We process personal data in accordance with:
For the purposes of data protection legislation, the data controller is:
Construct365 Limited (trading as Wealth365)
Registered in England & Wales, company number 09805408
Email: contact@wealth365.co.uk
Data Protection Enquiries: dpo@wealth365.co.uk
| Category | Data Types | Purpose |
|---|---|---|
| Account Information | Name, email address, password (encrypted) | Account creation and authentication |
| Financial Planning Data | Age, retirement age, salary, pension values, savings, property details, debts, National Insurance years | Retirement projections and calculations |
| Family Information | Spouse/partner details, dependents' ages (if you choose to provide) | Joint planning calculations |
| Category | Data Types | Purpose |
|---|---|---|
| Technical Data | IP address, browser type and version, device type, operating system | Security, service optimisation |
| Usage Data | Pages visited, features used, time spent on pages | Service improvement |
| Session Data | Login timestamps, session duration | Security and authentication |
We do not intentionally collect special category data (such as health information, race, religious beliefs, or political opinions). If you include such information in any free-text fields, you consent to our processing of that information for the purposes of providing the service.
We process your personal data on the following legal bases:
| Purpose | Legal Basis |
|---|---|
| Providing the retirement planning service | Contract – Processing is necessary to perform our contract with you |
| Account security and fraud prevention | Legitimate Interest – We have a legitimate interest in protecting our service and users |
| Service improvement and analytics | Legitimate Interest – We have a legitimate interest in improving our service |
| Marketing communications (if opted in) | Consent – Only with your explicit consent |
| Compliance with legal obligations | Legal Obligation – Where required by law |
We use your personal data to:
We will never sell, rent, or trade your personal information to third parties for marketing purposes.
| Category | Purpose | Safeguards |
|---|---|---|
| Hosting Providers | To store and serve our application | Data Processing Agreement in place |
| Email Service Providers | To send transactional emails | Data Processing Agreement in place |
| Legal and Regulatory Bodies | Where required by law or legal process | Only when legally obligated |
Where we link to third-party adviser directories (such as Unbiased or VouchedFor), you will be subject to their privacy policies. We do not share your personal information with these services.
Your data is primarily stored and processed within the United Kingdom and European Economic Area (EEA). Where we use service providers located outside the UK/EEA, we ensure appropriate safeguards are in place, including:
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected:
| Data Type | Retention Period |
|---|---|
| Active account data | For the duration of your account |
| Inactive account data | Deleted after 2 years of inactivity (with prior notice) |
| Deleted account data | Removed within 30 days of account deletion request |
| Backup data | Removed within 90 days of account deletion |
| Legal/compliance records | As required by law (typically 6-7 years) |
You have the following rights regarding your personal data:
Request a copy of the personal data we hold about you (Subject Access Request).
Request correction of inaccurate or incomplete personal data.
Request deletion of your personal data ("right to be forgotten").
Request that we limit how we use your data.
Receive your data in a structured, commonly used format.
Object to processing based on legitimate interests.
Withdraw consent at any time (where processing is based on consent).
Not be subject to decisions based solely on automated processing.
To exercise any of these rights, please contact us at dpo@wealth365.co.uk. We will respond within one month of receiving your request.
We implement appropriate technical and organisational measures to protect your personal data, including:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will:
Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
We encourage you to review this policy periodically.
For any questions about this Privacy Policy or our data practices, please contact:
Construct365 Limited (trading as Wealth365)
Data Protection Officer: dpo@wealth365.co.uk
General Enquiries: contact@wealth365.co.uk
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the supervisory authority:
Information Commissioner's Office (ICO)
Website: ico.org.uk
Telephone: 0303 123 1113
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
We would appreciate the opportunity to address your concerns before you approach the ICO, so please contact us first.